SmarterPay
  • Home
  • Platform
    • SmarterPay Cloud
    • Smarterpay iConnect
    • Revenue Collection
    • Making Payments
    • Integrations
  • Payment Schemes
    • Bacs
    • Card Payments
    • Facilities Management
  • About Us
    • Our Customers
    • Our Partners
    • Our Leadership Team
    • News
    • Careers
  • Client Services
    • Legal
    • Learning Zone
    • Support
  • Contact
  • Customer Portal
  • Search
  • Menu Menu

Top tips to maintain your Bacs processes, all day, every day

With Easter approaching some of your staff may be thinking of taking time off.

It is important to plan ahead and make sure you’re still able to operate business as usual as far as your Direct Debit and Bacs Direct Credit processes are concerned, even when key staff are unavailable.

Take a look look at the Bacs best practice advice below which will help you safeguard your Bacs payment processes throughout the Easter Holidays and beyond!

File submissions
Who makes your Bacs file submissions? What if they are unavailable?

  • Bacs payments can be submitted up to 30 days in advance of the processing date. Schedule in advance where possible to avoid planned staff holiday dates. The Bacs processing calendar shows all of the non-processing dates throughout the year to aid you plan your submissions. Ensure all of your staff involved in your Bacs processes know where to find it
  • If your organisation is a direct submitter have you considered a bureau arrangement as your fall back situation, especially for any circumstances when key staff are unexpectedly unavailable?

Collecting and taking action on reports
Who can collect and take action on your Bacs reports? What’s your back up plan if they aren’t available?

  • Have you thought about a bureau arrangement as your fall back situation, especially for any circumstances when key staff are unexpectedly unavailable?

Staff contact details
Are all your staff contact details on the Payment Services Website up to date, even those who act as a back up in the absence of others? Make sure you regularly check we have the correct contact information of everyone involved in your Bacs processes so we can ensure they receive important operational communications from us.

Smartcards
Smartcards should not be shared so make sure everyone who needs to use one has their own.

Bacs.co.uk password access
The Guide and Rules microsites and many of the operational documents necessary to effectively operate Direct Debit and Bacs Direct Credit are located in the password protected area of bacs.co.uk. All staff involved in your Bacs processes should have access to this. If they haven’t yet registered for password access encourage them to do so now.

Related Articles

New integrated payment solution for charities with Opayo & Elavon

https://smarterpay.com/wp-content/uploads/2022/04/SmarterPay-Opayo-Landing-Page-Inset.png 662 1000 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2022-04-07 13:49:412022-04-12 09:51:11New integrated payment solution for charities with Opayo & Elavon

Top tips to maintain your Bacs processes, all day, every day

https://smarterpay.com/wp-content/uploads/2022/03/Maintaining-business-as-usual.png 564 1500 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2022-03-23 12:16:402022-03-23 12:19:56Top tips to maintain your Bacs processes, all day, every day

Rule changes to Direct Debits & Bacs Direct Credit in 2022 that must be followed

https://smarterpay.com/wp-content/uploads/2021/12/Bacs-Rule-Changes-2022.png 1000 1500 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2021-12-09 17:13:512021-12-09 17:13:54Rule changes to Direct Debits & Bacs Direct Credit in 2022 that must be followed

Top Tips to Reduce Indemnity Claims

https://smarterpay.com/wp-content/uploads/2021/07/Bacs-Indemnity-Claims.png 865 1500 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2021-07-02 11:13:462021-07-06 12:26:19Top Tips to Reduce Indemnity Claims
Direct Debit Solutions Guide and Rules

Key changes to Bacs Direct Debit Guide and Rules 2021

https://smarterpay.com/wp-content/uploads/2020/04/Direct-Debit-Guide-and-Rules-scaled.jpg 1707 2560 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2021-01-21 10:14:122021-01-21 10:23:14Key changes to Bacs Direct Debit Guide and Rules 2021

SmarterPay Cloud Security Enhancements

https://smarterpay.com/wp-content/uploads/2020/10/Security-Enhancements-SMPC.gif 817 1500 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2020-10-27 11:54:182020-10-27 11:55:59SmarterPay Cloud Security Enhancements

A customised Salesforce payment solution: Human Appeal Case Study

https://smarterpay.com/wp-content/uploads/2020/09/Human-Appeal-Image.png 1000 1500 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2020-09-17 13:48:462020-09-17 14:42:38A customised Salesforce payment solution: Human Appeal Case Study

Brand new SmarterPay Cloud features!

https://smarterpay.com/wp-content/uploads/2020/09/SMP-Features-Blog-Post.png 1000 1500 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2020-09-03 13:37:152020-09-03 14:05:01Brand new SmarterPay Cloud features!

Downloading and actioning your reports during Covid-19

https://smarterpay.com/wp-content/uploads/2020/06/Bacs-Down-Reports-Announcement.png 1001 1500 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2020-06-29 14:39:322020-06-29 16:06:20Downloading and actioning your reports during Covid-19

SmarterPay announces strategic partnership with Data Interchange

https://smarterpay.com/wp-content/uploads/2020/06/SmarterPay-DI-Announcement-Post.png 1333 2000 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2020-06-22 11:20:112020-06-22 14:10:36SmarterPay announces strategic partnership with Data Interchange

SmarterPay joins the Open Banking Network

https://smarterpay.com/wp-content/uploads/2020/06/shutterstock_Open-Banking.png 1709 2560 Edward Round https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Edward Round2020-06-19 11:19:562020-06-19 21:17:14SmarterPay joins the Open Banking Network
Torbay Council Logo

Coronavirus and Bacs Contingency: Torbay Council Case Study

https://smarterpay.com/wp-content/uploads/2020/04/Coronavirus-and-Bacs-Contingency.png 585 1040 Pippa https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Pippa2020-03-26 14:21:532020-04-15 14:27:31Coronavirus and Bacs Contingency: Torbay Council Case Study
Bacs Contingency Service

Sign up to our Contingency Service and get two months of submissions absolutely free!

https://smarterpay.com/wp-content/uploads/2020/04/Free-Bacs-Contingency-Service-e1586962164529.png 584 821 Pippa https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Pippa2020-03-17 14:38:082020-04-15 14:50:06Sign up to our Contingency Service and get two months of submissions absolutely free!
Business Telesales Executive

New Business Telesales Executive Role

https://smarterpay.com/wp-content/uploads/2020/04/New-Business-Telesales-Executive-scaled.jpg 1709 2560 Pippa https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Pippa2020-03-02 14:46:252020-05-22 11:23:44New Business Telesales Executive Role
Peterborough Biscuit Event

Peterborough Biscuit Business Event 2020

https://smarterpay.com/wp-content/uploads/2020/04/Peterborough-Biscuit-Event-1.jpg 630 1200 Pippa https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Pippa2020-01-15 15:15:442020-05-22 11:43:25Peterborough Biscuit Business Event 2020
Direct Debit Solutions Guide and Rules

Key changes to the Direct Debit Guide and Rules 2020

https://smarterpay.com/wp-content/uploads/2020/04/Direct-Debit-Guide-and-Rules-scaled.jpg 1707 2560 Pippa https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Pippa2020-01-06 15:12:032021-01-21 10:11:06Key changes to the Direct Debit Guide and Rules 2020
New Years Party

Happy New Year!

https://smarterpay.com/wp-content/uploads/2020/04/shutterstock_569204032-scaled.jpg 1707 2560 Pippa https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Pippa2020-01-01 15:19:342020-04-15 15:20:50Happy New Year!
Back To School

Back to School with SmarterPay

https://smarterpay.com/wp-content/uploads/2019/09/back_to_school.jpg 1667 2500 Pippa https://smarterpay.com/wp-content/uploads/2020/03/smarterpay_header_logo.png Pippa2019-09-23 15:24:362020-04-16 15:55:04Back to School with SmarterPay
PreviousNext

SmarterPay Ltd
Utility House
32-36 Prospect Street
Hull | HU2 8PX

All rights reserved © 2020

 

Reg No: 07333064
VAT No: GB 995 9119 56

Connect With Us

Platform

  • SmarterPay Cloud
  • Smarterpay iConnect
  • Revenue Collection
  • Making Payments
  • Integrations

Payment Schemes

  • Bacs
  • Card Payments

About Us

  • Our Customers
  • Our Partners
  • Our Leadership Team
  • News
  • Careers
  • Contact
QMS ISO Registered Logo
© Copyright - SmarterPay - Enfold WordPress Theme by Kriesi
Rule changes to Direct Debits & Bacs Direct Credit in 2022 that must be... New integrated payment solution for charities with Opayo & Elavon
Scroll to top